If you change your mind within 7 days of making an order and wish to return the order, contact us immediately and return the bottle/s at your own cost. Returned bottles must be unused and have all their original packaging intact (this doesn't include the envelopes they were sent in). We will then fully refund you. This refund will include the original postage cost.
If you change your mind about an order or have made a mistake and your order has not yet been shipped, email us immediately, quoting your order number. We will then either issue a full refund or amend your order if requested. No questions asked.
If you are ever unhappy about the service or products you have received from Fog On The Tyne, please contact us immediately. We aim to offer a satisfactory resolution on first contact.
Fog On The Tyne LTD. Est. 2012. Registered in England and Wales. Company registration number 08162921